Facetime
Published by: Deborah Lubbe
October 13, 2011

Earlier this week I was struck by the weight and value of “face time”. No, I do not mean iPhone facetime. I mean genuine, honest, human connection.  In a world where we can become slaves to the last email received, our latest @mention, and group texts, it is easy to have the worth of face-to-face interaction swept away by the digital highway.

Recently I have been trying to connect with an 18-year-old clerk working in the slum school where I have been placed. My goal is for her to trust me and to have an open dialogue in order to gain a better understanding of how administration and finances operate and flow in the school.  Tuesday I was rushing out of the office to go do some thing on my computer when she called after me. I turned around and all she said was “Help?” and indicated a large stack of circulars that needed to be cut and distributed to all of the teachers by the days end.  I sat down in an unsteady chair next to her tiny desk, and she handed me a pair of rusty scissors. Learning when to be quiet, to me, is the most crucial aspect of face time. I could have blabbed and asked her questions during this time, trying to pull out information I needed. But something told me to keep quiet, sit, and work alongside her, methodically cutting 8 x 11 pieces of paper into halves.  I sat in my daily uniform of kurta and jeans while she sat in her burka, and together we made it through the massive stack of papers. I SHUT UP and was present. 20 minutes later the papers were cut and we each moved on with our individual days.

Thursday, as I was waiting on a teacher to give me a ride on her motorbike to the bus stop, the principal approached me. He said the young clerk had told him how appreciative she was that I took the time to simply sit with her and help. She had told him that she would cooperate with me in any way necessary that would help my projects in the school. This is the manifestation of the beginning of a rapport.

Over the next few days this seemingly trivial task kept replaying over and over in my mind. It has made me stop and measure the power of human proximity when paired with a common goal. If you know me you will understand how much sitting, stopping, and just “being” is a personal challenge. I think we so often have these opportunities to be present, to slow down long enough to engage in face time, yet we pass them by.

It’s easier, and supposedly more efficient, to send a text, an email, enter data in a spreadsheet, or even have a Skype conference call. These mediums are valuable in their own right and certainly play a large role in our connections to people and new ideas. However, I feel like face time removes the mediums (the middle man so to speak) through which we generally communicate, and allows for direct connections to creative thinking we all hope evolve into innovative solutions for change.  Intentionally seeking out avenues through which we can utilize the element of face time is essential to locating new ways of approaching valuable information.

How have you used face time recently to connect and generate new ideas within your own social space?

  • http://www.60SecondMarketer.com Jamie Turner

    Hi, Deborah –

    Great to hear some of your stories about your experiences in India. This is fabulous. Keep us posted!

    Best,
    Jamie Turner

  • Devane Casteel

    Great article Deb! I am so proud of you for challenging yourself to be still and quiet :) Face time is really important and in today’s world it doesn’t happen as often as it should. We should all engage in a digital detox every once in a while.

  • http://www.facebook.com/profile.php?id=22606567 Kathryn Crosby Lubbe

    I realized this same thing last night. In the midst of sorrow and frustration, I couldn’t communicate what I needed to hear from loved ones. After a chance to sit and “SHUT UP” I realized I just wanted to BE with loved ones. My body/soul knew this, but my brain couldn’t articulate it. I think this applies with celebrations as well, its why for birthdays and holidays we want to GATHER and BE with those we love. As you said, Skype can make separation a little easier, but nothing replaces face-to-face human connection. Thanks as always for probing and provoking self-examination!

  • Bevsdl

    I LOVED this. What an amazing perspective of something that would seem so small but has a far reaching and long term effect..like a ripple in a pond. It made me teary eyed. Lol. U should gather all these together when u finish your time there and make a journal for yourself and others.

  • http://www.kurtscobie.com Kurt Scobie

    Good post Deborah. I think our technology is empowering, but can also give us too much of an excuse to “hide”. The opportunities to spend time WITH others are usually taken for granted. Thanks for the reminder of the power of presence!

  • http://www.facebook.com/profile.php?id=78100435 Ember Lynne

    What’s always amazing to me is how living in a hectic, noisy, bustling, bursting-with-color environment like India is how I also learned to just be.  In the entirety of my structured albeit fast-paced Western life, I was somehow much farther outside of myself than I am after a year in Hyderabad.  I don’t know how it happens but there’s something about all the disorientation that helps me reach out and rely on other people to anchor me.  Just one more inexplicable and beautiful thing I’ve learned from living abroad!  Great post, Deb!  

  • http://goinswriter.com/ Jeff Goins

    i am learning the value of “nothing” time. of sitting on the couch with my wife and intentionally being unproductive. something inspiring and restful about being still.

  • Jerome

    This concept of “FaceTime” brings something specific to mind for me. I know it’s the topic of conversation for so many in the technology sector, consumers and creators alike, and that is the legacy of Steve Jobs. I was genuinely amazed by the response after his death, and your post I think has a lot to do with why so many have responded as such.  For most consumers, entrepreneurs or anyone else affiliated it was the individual who is remembered more so than the product/brand.  Yes the technology has changed the world, arguably both for our benefit and to our detriment, but it is the individual everyone has spoke so highly of. 

    Why do mention this? Because it is how I see your impact right now, and those you come into contact with.  Someone who can truly impact the world, regardless of the products they invent, the social enterprises they initiate or the social justices they fight for begins that impact through PRESENCE. Through facetime. Through engagement. Through reputation. All of which HAVE to begin, so often, during facetime and developing relationships/rapport. Then that presence and mindset is carried through those they come into contact with, much like Seth Godin refers to in “Tribes”.

    I am confident that your “facetime” Deborah, during your time in India, will impact more lives than you know, and I am encouraged myself to, as you said, look for opportunities that “allow for direct connections to creative thinking we all hope evolve into innovative solutions for change.”

  • Laura Engelbrecht

    Beautifully written! This is so simple, yet so complicated in our modernized society. Thank you for sharing your experience.

  • Carl

    loved this. really reminding me to stop and “be” with people. 

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